Plans

Start ●
If you have a single product
Users
1
UX tests per year
6
Surveys per year
6
Data stored in
bi-cloud
Cloud
Usability training & onboarding
Introductory
6 hours, remote training, up to 5 persons
Dedicated support
Usability & UX consulting
Up to 5 man-hours, by email only
Recruit your own participants
bi-check2-circle
Yes
Participants mailing
Yes, up to 1 000
Standard ●●
For many products and services
Users
5
UX tests per year
Unlimited
Surveys per year
6
Data stored in
bi-cloud
Cloud
Usability training & onboarding
In-depth theory & practice
12 hours, remote training, up to 10 persons
Dedicated support
bi-check2-circle
Yes
Usability & UX consulting
Up to 20 man-hours, by phone & email
Recruit your own participants
bi-check2-circle
Yes
Participants mailing
Yes, up to 10 000
Corporate ●●●
Max security and confidentiality
Users
10
UX tests per year
cle
Unlimited
Surveys per year
Unlimited
Data stored in
bi-hdd
You own servers
Usability training & onboarding
In-depth theory & practice
18 hours, remote training, up to 20 persons
Dedicated support
bi-check2-circle
Yes
Usability & UX consulting
Up to 40 man-hours, by phone & email
Recruit your own participants
bi-check2-circle
Yes
Participants mailing
Unlimited
If you would like to see the platform in action or get a quotation for your project, please contact us.
Send request
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Your first trial "5-seconds" test is free of charge.

Additional services

You can find your own study participants — just call your site visitors, subscribers and clients.

Or choose any recruitment agency, including us. Generally, the price per participant depends on their occupation (as you have to pay them for their time, you have to compensate it) and on specifics of demography - the more targeted the study, the harder for agency to find enough eligible participants.

Most of the recruitment agencies provide the same quality of participants that they recruit. For example, we guarantee that our participants are:

  • Not cheaters. They do not skip questions and provide real demographic details of themselves.
  • Not overused. They do not live on filling research questionaries - they participate in less than 3 studies per month.
  • Carefully chosen. We use ESOMAR (world community of research agencies and institutions) guidelines for recruiting.

Energize yourself with UX insights! We have designed a course for our customers to upgrade their knowledge in UX-research and equip them with practical skills in using tools for unmoderated usability testing.

Do-it-yourself platform: how to plan and carry out my own studies?

If you are a research professional or a new platform user we help you to conduct your own studies that are remote, unmoderated or moderated, task-based, behavioral and interactive. 2-8 hours of theory and 2-8 hours or practice. We also have a video format training. Voila! You can do your own UX/CX research!

How many people from my team I can train?

You can train from 1 to 10 people from your team, it all depends on your pricing plan. Also you can ask for a personal coaching. And further more you can train an unlimited number of people using our video format and internal help which is very handy.

All kinds of businesses are going more and more digital, with companies trying to improve the usability of their digital products and the customer experience they offer. Though not all companies can afford their own UX lab: so, what should you do?

We suggest you outsource our UX analysts or purchase an ongoing consulting.

Our researchers, certified by the international companies NNGroup and HFI, will help you with:

- research objectives and their methods

- formulation of hypotheses

- choice of method and design of the experiment

- defining target users to be recruited

- guidelines for creating test materials (prototypes, graphics etc.)

- programming tests and surveys in our platform

- analysis of the research results

- presentation of the results.

Consultation hours are already included in our tariff plans, but you can always request some extra hours if needed.

Full consulting project or turn-key research

Our researchers can carry out the entire research for you, from collecting the business requirements to presenting the results and giving you final recommendations. To start, all we need from you is:

●     To fill out a brief or answer our questions during a business interview

●     To give us access to the products or prototypes you want to test (when you require usability tests)

●     To agree on the research plan.

However, all of this might not be necessary if you already have introductory notes in a format convenient for you or, let’s say if you have no idea where to start from: just contact us and we will help you formulate your research request.

UX/CX audit
and consulting
We can outsource for you our UX-analysts, or you can order a full consulting project
Corporate training
Training course in user experience research
Participants search and recruitment
Helpful if you don’t have your own users or customers to perform tests